For a first-hand well-written description of life under fire, read Leah Guren's new blog. She created it for her American family and friends so they would stop calling continuously! (Now they only call a few times a day.)
*UPDATE My friend's daughter, Erika Galili, is interviewed in a podcast from a shelter in Rosh Pina. It is about 17 minutes long, but the last five minutes are worth it.